Raise an Exchange

Need a different size or received an issue with your order? We’re here to help.

You can raise an exchange request within 7 days of delivery, subject to the following conditions:

* The product must be unused, unworn and unwashed.
* The product must be returned with its original tags, packaging and accessories intact.
* The product should be free from perfume, makeup, stains, damage or any other signs of use.
* Products purchased during a sale or promotional offer may be subject to different exchange conditions, as mentioned at the time of purchase.
* Made-to-order, customised and personalised products are not eligible for return or exchange, unless the product received is defective or incorrect.

Only one exchange request per order is permitted.

How to Request an Exchange

To initiate an exchange, please contact our support team within 7 days of receiving your order.

You can contact us through:

WhatsApp: +91 9220237406
Email: support@makhmalghar.com

Please keep your Order ID ready when contacting us.

Our team may request photographs/videos of the product to verify its condition before approving the exchange.

Once your exchange request is approved, our delivery partner will arrange a pickup from your registered delivery address.

The product must be properly packed and handed over in the same condition in which it was received.

Once we receive and inspect the returned product, your exchange will be processed.

If the requested replacement is available, we will dispatch it to you. If the replacement product is unavailable, our team will contact you regarding the available options.